Treat me as a foreigner in this case. I logged on to Tab.com on my VPN and it showed divs for today at Bendigo. I set my location as Sydney but the amounts shown were different to NSW tab. So what am I missing here?
They are a basket case. Here is the email I got on Monday:Hi PP7,
On 28 July 2020, we move your TASTAB account details across into the one consolidated TAB app and website. In the meantime, you can continue to access both of your TAB accounts as normal via web, app and phone betting. That way, you can enjoy all the good stuff, like Venue Mode at your local. But first, we'll need to bring you across...
From 6:00pm (AEST) 27 July 2020, the TAB app, website, phone and retail betting services will be unavailable while we add the finishing touches.
To best prepare for the changes ahead, make sure your TAB apps are up to date with the latest version.
YOUR GAME PLAN
Here are some pro tips to speed you into one awesome TAB experience.
1 Make sure your existing account details are up to date.
2 On 28 July 2020, you'll get your new account number that you'll need to login to your TASTAB account. Your password will stay the same.
3 We'll give you the heads up when to log in to the updated TAB app for the first time.
4 All your contact and credit card details, Pending Bets and transaction history from the last 13 months and, if relevant to your jurisdiction Bonus Bets, will be ready and waiting for you.
5 As a TAB account holder you have access to the new Sky Racing Active app, you will be able to continue to use this (or sign-up for free) after you have logged into your new TAB home ground for the first time.
i) I have never had a TAS TAB ccount
ii) I never received an email on July 28th
iii) I need a number for my UBET account which I can no longer access - there is a small amount in there.
If you ring them up (I shouldn't have to do that) they will say "nothing wrong".
When I contacted them several years ago to tell them that their blackbook emails weren't working they told me "nöthing wrong with us"
Then it started working about a year later.
They must be outsourcing their IT to complete morons. Either that or they are hanging onto the old public servants that came with the various state TABs. I've stopped trying with them.