Any issue I have ever had with Sportsbet, I've been able to get through quickly and spoken with someone knowledgeable, helpful and friendly.
There was a problem last Tuesday when my early Sydney bets were cancelled because of a wrong date.
They reinstated all the bets at the original odds, even though the odds had shortened....considerably.
My first computer parlay bet on my TAB acc was a disaster.
Can't remember the 2nd leg but I had Rich Enuff into ???? into Preferment on Vic Derby day......$50-60.
Rich Enuff failed but the 2nd leg got up......Because it was the 1st time I had taken a 3 leg parlay I thought I better check with TAB about the bet's status.
Rang, got through and was assured yes your bet is alive.....never asked about the formula.
Certainly had money ready for Preferment in case the bet was gone.
You know the rest Preferment wins the Derby and nothing in my acc.
I was ex silver level with TAB but had curtailed a bit of my betting at the time.
Rang again...got a manager who basically told me to piss off......wonderful service.