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NSW and Vic TAB Related Issues and Discussion !! - Racing Talk - Racehorse TALK

Author Topic: NSW and Vic TAB Related Issues and Discussion !!  (Read 254003 times)

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Offline wily ole dog

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« 2020-Sep-13, 05:10 PM Reply #1225 »
Philby, whist youíre here mate.

Iíve raised this before. Even rang punters post mortem but they had no idea what I was talking about  :lol:

Apparently R7 in Shatin is on the synthetic track. No where on the website are we told this







« Last Edit: 2020-Sep-13, 05:14 PM by wily ole dog »

Offline philby42

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« 2020-Sep-14, 09:46 PM Reply #1226 »
Why are there no Taree replays in the form on the website?

Seems they are the only club that never appears

Wily, should now be fixed! Thanks again for raising. The other issue re ShaTin is a longer term fix for races on the AWT. Cheers, P2

Offline Gintara

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« 2020-Sep-14, 09:50 PM Reply #1227 »
Philby, whist youíre here mate.

Iíve raised this before. Even rang punters post mortem but they had no idea what I was talking about  :lol:

Apparently R7 in Shatin is on the synthetic track. No where on the website are we told this




Racenet does it too, no mention at of of the AWT form, just Sha Tin  :/ :thumbsd:

Ive emailed them about listing the jump starts as well but never heard back  :shutup:

Offline PoisonPen7

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« 2020-Oct-18, 10:38 AM Reply #1228 »
New app issued late last week so I downloaded it and installed it on my Samsung S20 5G+ - froze the whole phone. Utter disaster.

Yesterday morning tried it again and it prompts me to download a new version - I thought OK they are onto it.

This version even worse.

I couldn't use my TAB App to have a bet yesterday. Had to use the computer.

Just wondering how many had the same problem as me.

Offline fours

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« 2020-Oct-18, 10:44 AM Reply #1229 »
Also,

Hastings results yesterday get repeated ..... on the Ellerslie equiv races....

makes it a bit hard to look at Ellerslie. WATAB the saviour.

Seems to be a problem in NZ as have seen similar wrong meeting stats elsewhere too  - other sites dont seem tp pick this up and just quote the wrong figues.

Fours

Online Maximus

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« 2020-Oct-18, 01:38 PM Reply #1230 »
Just wondering how many had the same problem as me.

I suspect there are problems with mine too - unfortunately its all in Vietnamese so can't provide any more detail.   :unsu

Offline gooddayforit

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« 2020-Oct-27, 12:35 PM Reply #1231 »
Unhappy and dissatisfied with my tab consultant who can I discuss this with? as Iíd like to request a transfer to another consultant. Regards Andrew


Sent from my iPhone using Tapatalk

Offline PoisonPen7

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« 2020-Oct-28, 09:09 AM Reply #1232 »
Got a text message yesterday from TAB

We noticed that you have asked to receive Blackbook runner notifications but are currently opted out from TAB marketing communications.

If you wish to continue to receive the Blackbook notifications please let us know by visiting <mobile app link> and entering your details.


Well!

A few things I have to say about that:

i) You (TAB) have been sending me blackbook emails for over two years and have never mentioned that it is conditional on receiving marketing material from TAB until now (to the best of my knowledge - unless you put it in the fine print somewhere a long time ago and didn't explicitly let me know as you are supposed to  with fine print).

ii) I never "asked" to receive blackbook emails. Plastered all over your web site are "Add To Blackbook" links and I used those. Can you produce evidence where I explicitly asked to receive blackbook emails in return for marketing?

iii) There are plenty of free blackbook sites including corporate bookmakers, Racing & Sports and Racenet. And most of them are better than yours because you can add comments.

iv) I interpret this SMS as an implied threat. How dare you use (or misuse) my personal details to send a threatening SMS to my personal phone. I am a CUSTOMER of yours. If I knew you were going to use my phone number stored on your database for that purpose I would never have provided it. My phone number is not there for your marketing department to use for this purpose.



On that last point I'm not entirely sure they haven't breached the Competition and Consumer act 2010 or similar.

The intended purpose of me supplying my phone number is for Account related purposes. It is not intended for misuse by Marketing Departments.

I do know we (a large Telecommunications company I work for) would never ever send a text to a customer with that tone.

Deplorable behaviour  emthdown

Instead of the TABCorp board sitting on their backsides getting paid obscene amounts for doing little or nothing (as is a current topic in the news), how about they do what the shareholders pay them to do and act on their out of control marketing department before someone takes this to the next level.

Offline Gintara

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« 2020-Nov-07, 10:51 AM Reply #1233 »
Anyone else having issues?

Can't log on via the app using either thumb or entering the password, I'm logged on via the computer but won't allow me to deposit nor use a bonus bet I have  :shrug:  :rant:  :bash:

Offline fours

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« 2020-Nov-07, 10:58 AM Reply #1234 »
Yes - account docked the money ( that part always works ) but bet not showing in transactions. Not using APP.
They say unavailable for now.

Fours

Online westie

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« 2020-Nov-07, 11:02 AM Reply #1235 »
Anyone else having issues?

Can't log on via the app using either thumb or entering the password, I'm logged on via the computer but won't allow me to deposit nor use a bonus bet I have  :shrug:  :rant:  :bash:
Gin
Have three state accounts and can't get into any. The message on the QLD site {I think] states: Authetication system unavailable.

Offline Gintara

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« 2020-Nov-07, 11:12 AM Reply #1236 »
The app is now posting a message 'betting unavailable'

 :unsu   :lol:

Offline wily ole dog

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« 2020-Nov-07, 11:13 AM Reply #1237 »
Me too. What the F😱

Offline Peter Mair

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« 2020-Nov-07, 11:14 AM Reply #1238 »
TAB.......... lazy and thoughtless?

..........  no one has bothered to tell 2KY that the service is down nor when the service will be restored

Offline fours

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« 2020-Nov-07, 11:19 AM Reply #1239 »
Pools not being updated so no one is still getting on.

Another issue is compensation for bets in limbo like mine - my money gone but no transaction available - win or lose it is an issue either way.

Fours

Offline fours

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« 2020-Nov-07, 11:24 AM Reply #1240 »
Hmmm,

Punting pays for the show - so should they allow races to run if people cannot bet?

Fours

Offline PoisonPen7

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« 2020-Nov-07, 11:25 AM Reply #1241 »
IT section of TAB couldn't run a bath.

Will be a blessing if private equity takes them over.

Offline JWesleyHarding

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« 2020-Nov-07, 11:27 AM Reply #1242 »
I tried to access account account and it showed balance of   $0.00.

Went out, trued to log in and didn't allow me to.

Relieved there was a stuff up and that my balance of $0.00 wasn't due to someone accessing it :sweat:

Offline PoisonPen7

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« 2020-Nov-07, 11:28 AM Reply #1243 »
Win pool on the 1st at Flemington last Saturday was $85k.

Less than half that today.  :no:

Online sobig

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« 2020-Nov-07, 11:37 AM Reply #1244 »
Rosehill has been put back a race because of the TAB problems

Offline Gintara

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« 2020-Nov-07, 11:38 AM Reply #1245 »
If you ever want to see that the almighty punting dollar rules - All races at Rosehill back one due to Tab being down.

Offline Peter Mair

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« 2020-Nov-07, 11:40 AM Reply #1246 »


RVL ...... could Miles from nowhere show some management ability and delay the start of the races, please?

Offline Gintara

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« 2020-Nov-07, 11:46 AM Reply #1247 »

RVL ...... could Miles from nowhere show some management ability and delay the start of the races, please?

Victorians walk to their own beat Pete  :shutup:

Offline Peter Mair

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« 2020-Nov-07, 11:47 AM Reply #1248 »

Racing.Com has lost the plot

------ the RDC anchor has just said that, unlike the TAB, 'there are no delays at Flemington .... the races will run on time'        ... not kidding!

Offline Gintara

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« 2020-Nov-07, 12:12 PM Reply #1249 »
.... and that just shows the narrow minded view of some of these nuffies.  :wacko:


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