NSW and Vic TAB Related Issues and Discussion !! - Racing Talk - Racehorse TALK
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NSW and Vic TAB Related Issues and Discussion !! - Racing Talk - Racehorse TALK

Author Topic: NSW and Vic TAB Related Issues and Discussion !!  (Read 189338 times)

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Offline philby42

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« 2019-Mar-07, 01:26 PM Reply #1175 »
If you ask nicely possibly P2 might shed some light.
I have read the thread, grateful for some time.  Couple of things going on at the moment.  As per the header on this thread, I will get to things on a 'best endeavour's'  basis.

Offline stevo63

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« 2019-Mar-08, 09:07 AM Reply #1176 »
ty

Offline Peter Mair

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« 2019-Mar-09, 05:23 PM Reply #1177 »


Deposit to TAB account, yesterday, apparently AOK -- but no money in the account today

Apparently TAB had an 'outage' with the recording of deposits to TAB accounts yesterday -- but waited until customers complained to start the recovery process.

Some 30 hours on my money is still lost in the ether -- and despite having all the deposit details -- and knowing that the money was not credited ------- nothing could be done bar making another deposit (and still waiting for the first to be found).

...............the TAB customer service response needs to be much better than that!

Offline stevo63

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« 2019-Mar-12, 02:42 PM Reply #1178 »
ttt please

Offline stevo63

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« 2019-Mar-23, 10:36 AM Reply #1179 »
seems the tab thinks its ok to have a horse be scratched and 1 hour and 7 minutes later .............30 minutes after interim scratchings are declared (rarely a late scr after this time and if so are entitled to deduct - but only if declared  A LATE SCR)

just because it was a lowly monday ipswich meeting they think no one will query it, imagine if it happened on a Saturday main meeting the same scenario ....they should put a disclaimer on the website (and dynamic odds where this bet was placed with the scr out) ......please check our website to see if we have all the scratchings out as if we have been lazy you may cop a deduction.

It's truly a disgrace and they think they can just shrug it off .....its just not good enough.

LOL As i was typing this they send me a text message about bonus bets ....at the bottom it says gamble responsibly ......they should offer markets responsibly.....when a horse is scr at 6.47 not still be betting on it at 7.52 (22 minutes after scr deadline) and expect the punter to just cop it sweet

Offline wily ole dog

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« 2019-Mar-23, 11:14 AM Reply #1180 »
Totally agree stevo

Offline stevo63

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« 2019-Mar-30, 08:51 AM Reply #1181 »
thanks wily

still no answers


looks like a dead thread all must be well at tab , no concerns about customers getting rorted
« Last Edit: 2019-Apr-01, 12:05 PM by stevo63 »

Offline stevo63

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« 2019-Apr-02, 07:09 AM Reply #1182 »
What a disgrace this company is ....1 month later , refuse to fix the issue and just ignore it ,hope it goes away....

Offline stevo63

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« 2019-Apr-05, 09:13 AM Reply #1183 »
way to kill a thread !!!  ;) ;) ;) ;) ;)

call them out on something they are 100% in the wrong and watch it get ignored.......... :rant:

Offline specialweek2

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« 2019-Apr-05, 12:08 PM Reply #1184 »
way to kill a thread !!!  ;) ;) ;) ;) ;)

call them out on something they are 100% in the wrong and watch it get ignored.......... :rant:
Perhaps philby can answer this. He has been a responsible contributor in the past.

Offline stevo63

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« 2019-Apr-06, 01:45 PM Reply #1185 »
7th march says he will look into it time permitting......................its a month later and nothing


TAB are way out of line here

All Qld time

Horse scr  at 6.47am
Interim scr 7.30am
Final Scr 7.45am (with no late scr)

Bet via Dynamic (who TAB allow betting thru and showing the scr out) at 7.52am

TAB say they adjust market 7.54am and says there is lag in the scr notification - stating horse scr at 7.47am when IN FACT it was scr at 6.47am

Deductions apply 24 minutes after interim scr and 7 minutes after final scr WITH no LATE scr

This is total garbage - the horse was scr 67 minutes prior to their market adjustment

The TAB will be dead over a period of time if they keep blurting on customers with this deduction scam , they need in the face of competition to stop skimming the small stuff be honorable to their customer and over time doing the right thing watch the business grow


Offline Peter Mair

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« 2019-Apr-08, 06:46 PM Reply #1186 »


.......................this nonsense needs to stop

Another Victorian jockey has been charged with placing bets on horse races.

Nick Souquet, 45, has been charged by Racing Victoria stewards with placing 10 bets on horse races in November last year, none of which were in races he rode in.

Offline wily ole dog

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« 2019-Apr-08, 07:15 PM Reply #1187 »
What $ size were the bets

Offline philby42

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« 2019-Apr-10, 05:41 PM Reply #1188 »
@stevo63, I have checked into the matter that you described and essentially the rule is that deductions will always apply from when we take the runner out of our market.    Whilst it is unfortunate that the runner was not scratched in our market at the time this bet was placed, the deduction was applied as the price would have been shorter should it have been already scratched when the bet was placed.

I would like to note that we are looking at how we can improve the timing of these going forward.

As always, thanks for your feedback.

Regards,

P2

Offline ratsack

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« 2019-Apr-10, 08:25 PM Reply #1189 »
@stevo63, I have checked into the matter that you described and essentially the rule is that deductions will always apply from when we take the runner out of our market.    Whilst it is unfortunate that the runner was not scratched in our market at the time this bet was placed, the deduction was applied as the price would have been shorter should it have been already scratched when the bet was placed.

I would like to note that we are looking at how we can improve the timing of these going forward.

As always, thanks for your feedback.

Regards,

P2

Well done as always P2 , well researched and a respectful answer .

thanks for your efforts .   

Offline westie

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« 2019-Apr-10, 09:17 PM Reply #1190 »
Well done as always P2 , well researched and a respectful answer .

thanks for your efforts .   
        I might add that Philby is under no oblication to add a response to the questions posed here, that he does is very much appreciated by me and I’m sure those others who take the time to log into the forum. 

Offline bascoe

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« 2019-Apr-10, 10:21 PM Reply #1191 »
Plus 1


Sent from my iPhone using Racehorse Talk

Offline stevo63

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« 2019-Apr-13, 08:32 AM Reply #1192 »
@stevo63, I have checked into the matter that you described and essentially the rule is that deductions will always apply from when we take the runner out of our market.    Whilst it is unfortunate that the runner was not scratched in our market at the time this bet was placed, the deduction was applied as the price would have been shorter should it have been already scratched when the bet was placed.

I would like to note that we are looking at how we can improve the timing of these going forward.

As always, thanks for your feedback.

Regards,

P2




Thanks for your answer - my questions to you are

Lets go to todays racing (championships meeting) and a horse is scr at 6.47am do think its acceptable to be

1) still taking bets on the market 1 hour and 5 minutes AFTER after it had been scr - 25 minutes AFTER interim scratchings - and 5 minutes AFTER final scr  - then deduct as if a late scr (like how the first query was answered - late scr) ????
2) expect a much larger punting crowd to accept such?
3) do you think its reasonable the run of the mill punter would expect a horse scratched 65 minutes prior for the TAB to have adjusted the market?
4) does the average punter now have to scan the TAB market for scratchings before placing a bet via Dynamic?
5) does the average punter have to scan the TAB website/app to make sure TAB have got  all the scratchings out 22 minutes after interim scratchings
6) do you think the average punter even checks for scratchings when betting?
7) do you think 99.9% of punters just cop the raw prawn and accept it without question justifying the TAB continuing on blurting on them?
8) do you think the TAB (and all corps) should HAVE TO CLOSE the markets at scr time thus never ever taking a bet after scratching time until reopen once adjusted and then never have this problem?




ITS JUST NOT GOOD ENOUGH and the old you wouldnt have got those odds anyway - well it got to LONGER odds very quickly after the usual 380+ place percentage openers rort!

and the simple FACT is by allowing DYNAMIC odds to accept bets when they had it scr and where the customer cant see if TAB still has the scratching in the market the customer  is betting blind at all times RE the TAB using Dynamic


anyone here as well p2 can post their answer to mine if you wish .....

Offline philby42

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« 2019-Apr-13, 11:13 AM Reply #1193 »
Guys, having successfully piloted the new Trio bet type she is now available across NSW, ViC and ACT on all domestic meetings.  New technology used enables us to  display approx divs in Tab.com,au app/website when placing a Trio or Trifecta.  Good luck if having a crack. Cheers, Philby

Offline horseacces

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« 2019-Apr-13, 11:16 AM Reply #1194 »
Spam - refer to the rules

« Last Edit: 2019-Apr-13, 01:30 PM by Gintara »

Offline horseacces

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« 2019-Apr-13, 11:19 AM Reply #1195 »
Spam - refer to the rules

« Last Edit: 2019-Apr-13, 01:31 PM by Gintara »

Offline stevo63

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« 2019-Apr-27, 07:20 AM Reply #1196 »
obviously the TAB ignore punter relations and are happy to rort at any opportunity

be very careful punting with them

if your chosen platform of punting is Dynamic odds you MUST be aware that the rorter at the TAB may be a bit lazy in updating their markets (1 hour 9 minutes after a scratching to be precise) and even after official scratchings at 7.30  are taken , the tab odds framers are sitting on their hands re assessing the market AND TAKING BETS ON SCRATCHED RUNNERS AND OTHERS KNOWING THE DEDUCTION SCALE HEAVILY IN FAVOUR OF THEM IS ROLLING ALONG
INSTEAD of CLOSING them them re open as fast as they can the PUNTER GETS SCREWED

DYNAMIC Odds users are NONE THE WISER   - note to tab if you cant see this problem YOU DAMN WELL SHOULD , if you think you can keep on doing this WAKE UP TO YOURSELVES you will lose CUSTOMERS in the long run, making excuses for it DOES NOT CUT IT

to recap

Dynamic odds users make sure you have to check the TAB website to ensure scratchings are OUT before betting with Dynamic - kind of defeats the purpose going to the TAB site doesnt it - why offer betting through Dynamic?

TAB website - make sure you notice the TAB are not sleeping on the job and have the scr out when punting , i mean in this day and age the new breed of punter with an app on the phone will do this right? i'd guess 99 in a 100 would think after 67 minutes a horse being scratched is out of the market and not look leaving themselves open to a deduction and rightfully think when paid wtf i bet 22 minutes AFTER scratchings!

WAKE UP TAB

would you do this on major metro meetings such as today?
are you interested in keeping customers long term or happy to rort them and HOPE they stay loyal?

many questions the TAB refuse to acknowledge in their grubby little rort - we are right and you are wrong attitude

what a shame 4 corners arent savvy enough to run a story on all the rorts from tab and the corps and be totally exposed


ffs close your markets at scr time and reopen when adjusted - IT CAN'T BE THAT HARD CAN IT?




« Last Edit: 2019-Apr-27, 07:24 AM by stevo63 »

Offline wily ole dog

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« 2019-Apr-27, 07:24 AM Reply #1197 »
Excuse my ignorance mate but what are you referring to when you say “dynamic odds platform”

Offline stevo63

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« 2019-Apr-27, 08:58 AM Reply #1198 »
Hi Wile

Dynamic odds - comparison odds site , you cant bet from there direct into most corps (incl TAB)

Dynamic had the scr out but of course the TAB still left their market up - so using Dynamic you are none the wiser if and ONLY IF Tab have taken it out of their market

Offline wily ole dog

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« 2019-Apr-28, 10:09 AM Reply #1199 »
Sadly we’re let down again with video replays in the form for the Big meeting in Japan

“Arriving shortly” .......but they never do :sad:


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